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FAQ

We are confident you will begin to see benefits throughout your workgroup - and program - quickly. Below are some Frequently Asked Questions to get you started as quickly as possible.

Instructions and Guides

We provide numerous reference guides to help you get started and familiar with CORE and GENESYS. Taking advantage of this information, as well as our training options and webinars, are excellent ways to learn more about the complete capabilities of our software solutions.

CORE

1. How can I resolve Error #1002?

2. What's the password?

4. Where can I find sample projects to begin learning how to use CORE?

5. Will CORE run on a Macintosh computer?

6. When I launch CORE, I get a "Non-Continuable Protection Violation" error. How do I fix it?

7. Why can’t I "save image" in CORE 7 and 8?

8. Does CORE support SysML?

9. How do I backup the CORE Server database?

10. Can I import data from DOORS into CORE?

11. How can I log in if I forgot my password?

12. How do I start using CORE?

13. How do I check the version and service pack level of CORE?

14. Does CORE support version control?

15. Can a license file be moved from one computer to another?

16. Does CORE work on Windows OS’s in languages other than English?

GENESYS

1. Can I import CORE data into GENESYS?

2. Where is the IDEF0 diagram in GENESYS?

3. How do I connect GENESYS Collaborative Edition to a repository?