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Customer Support Request

Welcome to the Customer Support request page.  Our goal is to provide you with a rapid response to your questions or concerns. In order to do so, it is helpful to have as much information as possible regarding your issue(s). Please complete the following questions with as much detail as you are able so that we may resolve your issue quickly.

Please feel free to browse other portions of our website while we are working on your issue. You will find FAQs, technical papers and product information all within this portion of the website. If you do need to speak with someone directly, please contact us at 540.951.3999 or (toll-free) 866.492.8722.

Thank you.

Items with an asterisk(*) are required.

Name *
Company/University*
Phone *
Email *
Preferred Contact Time
Issue *	(Please be as specific as possible here, including what you were doing when the issue occurred, actions you may have taken to address the issue, wording from any error messages and error logs you may have received.)
Product	Select Product CORE Workstation CORE Enterprise Server CORE Enterprise Client COREsim CORE2net
Platform	Select Operating System Windows Vista Windows XP Pro Windows XP Home Windows 2000 ------- Windows Server 2008 Windows Server 2003 Windows Server 2000 ------- Other